Key Highlights at a Glance
Below 399comThe key highlights of -'s terms and conditions are summarized below.
Age & Eligibility
Only individuals aged 18 or above 399comYou may register on -. Age verification is mandatory, and any false information will result in account closure.
Payments & Withdrawals
The rules for deposits and withdrawals are clearly defined. Your identity must be verified for every transaction. Unusual activity may result in transactions being put on hold.
Bonuses & Promotions
Each bonus has its own wagering requirements. Specific conditions must be met to qualify for a bonus. Claiming bonuses through multiple accounts is strictly prohibited.
Account Security
Keeping your password and login credentials confidential is your responsibility. Sharing or transferring your account is strictly prohibited. Report any suspicious activity immediately.
Responsible Gaming
399com Encourages all players to game responsibly. Self-exclusion and deposit limit tools are always available.
Dispute Resolution
For any complaints or disputes 399com-'s support team will attempt to resolve the issue first. Our decision is considered final and binding.
1. General Terms & Conditions
399comBy using -'s website and services, you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms constitute a binding agreement between you and 399com- as a legally binding agreement between both parties.
By using our platform, you are voluntarily and knowingly agreeing to these terms. If you do not agree with any part of these terms and conditions, please refrain from using our services.
While these terms are published in Bengali, the English version shall take precedence in any legal interpretation. 399comAll services on - are available exclusively to individuals of legal age and residents of jurisdictions where online gaming is permitted by law.
2. Account Registration & Eligibility
399comYou must be 18 years of age or older to open an account on -. All information provided during registration must be truthful, accurate, and complete. Providing false or incorrect information will result in immediate account closure.
- Each individual may only open one account.
- You must provide your correct name, address, and date of birth when creating an account.
- A national ID card or passport may be required for verification.
- Operating multiple accounts from the same device or IP address is prohibited.
- Transferring or renting your account to another person is strictly prohibited.
399com Reserves the right to accept or reject any registration. Applications may be declined without providing a reason.
3. Deposit & Withdrawal Policy
399comTo deposit and withdraw funds on -, you must use a payment method registered in your own name. Third-party accounts and payment methods are strictly prohibited.
- The minimum deposit amount varies depending on the payment method.
- KYC verification must be completed before any withdrawal.
- Withdrawal requests are typically processed within 1–3 business days.
- Suspicious transactions may require additional verification.
While we do not charge fees on deposits, your bank or mobile banking operator may apply their own charges. A processing fee may apply to certain withdrawals.
4. Bonuses & Promotional Offers
399comAll bonuses and promotional offers on - are subject to specific terms and conditions. Each bonus carries wagering requirements that must be met before any withdrawal from the bonus balance is possible.
- The welcome bonus is available to new members only and can be claimed once.
- Bonuses have a limited validity period — all conditions must be met within the specified timeframe.
- Any attempt to claim bonuses through multiple accounts will result in the closure of all associated accounts.
- Some bonuses are restricted to specific games; see the details listed alongside each offer.
- 399com Reserves the right to modify or cancel any bonus at any time.
5. Prohibited Activities
399comThe following activities are strictly prohibited on -'s platform and may result in account termination:
- Manipulating games using fraudulent tactics or software.
- Attempting unauthorized access to another user's account or engaging in hacking.
- Using the platform for money laundering or any unlawful financial transactions.
- Threatening, harassing, or misleading other members.
- Attempting to exploit system vulnerabilities for unfair advantage.
- Operating an account using bots or automated programs.
6. Responsible Gaming
399com We believe gaming is meant to be enjoyable, not a source of stress. We encourage all members to play responsibly. If you feel that gaming is having a negative impact on your life, please reach out to us for support.
- Deposit limits: set daily, weekly, or monthly limits.
- Self-Exclusion: Pause your account for a set period.
- Cooling-off period: take a break ranging from 24 hours to 30 days.
- Reality Check: Receive reminder alerts at set intervals.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page or contact our 24/7 support team.
7. Account Closure & Suspension
399com In the following circumstances, an account may be suspended temporarily or closed permanently without prior notice:
- If evidence of a terms violation is found.
- When fraudulent or suspicious activity is detected.
- When an account has been registered with false or inaccurate information.
- When required to comply with regulatory authority directives.
You may request to close your account at any time. Any valid balance will be made available for withdrawal, but any bonus balance will be forfeited.
8. Dispute Resolution
For any dispute or complaint, please first contact 399comPlease contact -'s support team. Our team will review your complaint and respond within 48 hours.
- Complaint submission deadline: within 30 days of the relevant incident.
- Complaints must be submitted with supporting evidence.
- 399com-'s decision is final and binding on all parties.
9. Terms Modification Policy
399com Reserves the right to partially or fully update these terms and conditions at any time. For significant changes, we will send a notification to your registered email or via the platform.
Continued use of the platform after changes take effect will be considered your acceptance of the updated terms. We recommend checking this page regularly. The date of the latest update will always be shown at the top of this page.
If you have any questions or concerns, please reach out to our support team — we are always ready to help.